Refund policy

All Sales Final: All sales through arch-ann.com are final. We do not accept returns, exchanges, or offer refunds for any reason, including change of mind, sizing, or color variation between screen and print. Please review your order carefully before completing checkout, including size, framing options, and shipping address, as we are unable to make changes once an order is placed.

 

Damaged Items: We stand behind the quality and condition of every print and original work we ship. If your piece arrives damaged in transit or has a manufacturing defect, we will make it right. Email hello@arch-ann.com within 7 days of delivery with: • Your order number • Photos of the damaged item and its packaging • A brief description of the issue We'll review your claim and follow up with next steps, which may include a replacement or repair, at our discretion.

 

Questions: For any questions about this policy, contact us at hello@arch-ann.com.